Privacy Policy

We may collect the following information when you interact with our website:
Personal details: Name, email address, phone number, and delivery address.
Payment information: Processed securely through Shopify’s encrypted checkout system (we do not store your credit card details).
Order details: Products purchased, delivery dates, and special instructions.
Website usage data: Information such as pages visited, browser type, and device type (to help improve your shopping experience).

We use your information to:

• Process and deliver your orders
  
• Communicate updates about your purchase
  
• Respond to your inquiries or customer service requests
  
• Send special offers, floral care tips, and updates (only if you’ve subscribed)

Your information is never sold or traded. We only share data with trusted third parties when necessary, including:
Shopify: Our e-commerce platform that securely processes your transactions.
Delivery partners: To ensure your flowers reach the right place on time.
Analytics and marketing tools: TO help us understand how visitors use our site (e.g., Google Analytics).
All partners comply with New Zealand's privacy regulations and data protection standards.

We take your security seriously. Our website uses SSL encryption and Shopify's secure hosting to keep your personal information safe from unauthorized access or disclosure.

Our website uses cookies to improve your browsing experience — such as remembering your cart items or preferences. You can disable cookies anytime through your browser settings, though some parts of the site may not function properly.

You have the right to:

• Access or update your personal information
  
• Request deletion of your data (where legally permitted)
  
• Withdraw consent for marketing communications at any time
  

To exercise these rights, please contact us at hello@flowersacrosschristchurch.co.nz.

We may update this Privacy Policy occasionally to reflect new laws or changes to our practices. Any updates will be posted on this page with a new "Effective Date."

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Flowers Across Christchurch
📍 K-09, Flowers Across Christchurch,
Behind the Divine cake, Westfield Mall, Riccarton
📧 order.fach@gmail.com
📞 03 9300145