1. General Overview

This website is operated by Flowers Across Christchurch. Throughout the site, “we,” “us,” and “our” refer to Flowers Across Christchurch. By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms of Service.

We reserve the right to update or modify these terms at any time, and continued use of the site after changes means you accept those updates.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old or have permission from a parent or guardian to use this website.


You agree not to use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using our site.

3. Products and Availability

All products are subject to availability. If a specific flower or item is unavailable, we may substitute it with one of equal or greater value while maintaining the same style and quality.

Prices are subject to change without notice.

4. Orders and Payments

All payments are processed securely through Shopify’s checkout system. We accept major credit cards, debit cards, and other payment methods displayed at checkout.
You agree to provide accurate, complete, and current purchase and account information for all transactions.

5. Delivery Policy

We deliver across Christchurch and surrounding areas.

  • Same-day delivery is available for orders placed before our daily cut-off time.
  • Delivery times may vary based on location, weather, and special dates (e.g., Valentine's Day or Mother's Day).
  • We are not res onsible for delive del caused incorrect addresses or unavailable reci ients.

6. Returns and Refunds

Due to the perishable nature of our products, we are unable to accept returns once flowers have been delivered.

However, if there is an issue with your order (e.g., damaged or incorrect items), please contact us within 24 hours of delivery, and our team will arrange a suitable replacement or refund.

7. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

8. Third-Party Services

Certain services, such as payments or analytics, are provided by trusted third-party partners. We are not responsible for any damages or issues arising from their use but ensure they meet data and service standards.

9. Intellectual Property

All images, text, and content on this website are the property of Flowers Across Christchurch and may not be copied, distributed, or used without written permission.

10. Limitation of Liability

We do our best to ensure every product and delivery meets our promise of quality. However, we are not liable for indirect or consequential losses arising from use of our products or services.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Flowers Across Christchurch
📍K-09, Flowers Across Christchurch,
Behind the Divine cake, Westfield Mall, Riccarton
📧 order.fach@gmail.com
📞 03 9300145